If you’re unfamiliar with the process, placing an order can be an overwhelming task. Our goal at Huckleberry Apparel is to make your entire experience as easy and stress-free as possible. Here’s a quick rundown of how things work, and what to expect.
What to Expect When Placing An Order
We know that placing an order can be time-consuming, and that’s why we’re here to help make the process as easy as possible! We’ll be here the entire way through in case you have any questions!
This is where it all begins. When you contact us, you’ll need to have a few things in mind in order for us to give you the most accurate quote. Your price is based on a few main factors such as quantity, decoration type and decoration location, and the number of colors in your logo or design.
Once a price is agreed upon, we’ll discuss payment arrangements. We accept all major credit cards, checks or cash. First time customers are required to pay a 50% down payment.
Now for the fun part! Our talented in-house artists love bringing your design ideas to life! Upon pricing approval, we’ll ask if you plan to provide the artwork, or if you would like us to create it for you.
If you plan to provide the artwork, there are no artwork charges involved. For this, we need a vector format such as .eps, .cdr or .ai.
Don’t have any of those files? No problem. Artwork charges begin at $35. For larger orders your fee may be waived, but this depends on the complexity of your design. If a charge may apply, this will be determined before any artwork begins.
You will receive an email with a full color, digital proof within 2-3 business days from artwork submission. This timeframe can vary depending on the time of year. You are allowed 1-2 FREE revisions which include small changes such as design placement, fonts, and colors. A brand new design idea, or changes to 50% of the design will incur another proofing fee.
After you have signed off on your artwork, it’s time to begin production! Standard production is two weeks from artwork approval. If you have a specific deadline in mind, let us know and we’ll do our best to accommodate your timeline! We check your order 3 times before it leaves our shop - once when they are ordered, once when we receive the blank shirts from our vendor, and once after they are printed. Every box is labeled so that you know the contents at a glance. We make every effort to ensure your order is correct by this triple-check method. Once your shirts are ready for pickup, you’ll receive an email from us.
That’s it! Easy, right? Let us know if you plan to pick up locally or prefer to have your order shipped!